Privacy Policy

Privacy Policy:
Your privacy is important to us. Travis’ Clean Pool Service is committed to protecting your personal information. This policy explains how we collect, use, and share information about you. By using our services, you agree to the collection and use of information in accordance with this policy.

• Information Collection: We collect information you provide directly to us, such as when you create an account, subscribe to our services, or contact us for support.  We collect personal information you provide, such as name, email, and phone number, and automatically collected data (e.g., cookies).
• Use of Information: We use the information we collect to provide, maintain, and improve our services, communicate with you, and protect our users.
• Sharing of Information: We do not share your personal information with third parties except as necessary to provide our services, comply with the law, or protect our rights.
• Opt-In and Opt-Out: You have the right to opt-in to receive SMS messages from us. You can opt-out at any time by following the instructions provided in the messages.

Terms of Service:
By using Travis’ Clean Pool Service services, you agree to these terms and conditions. Please read them carefully.

• Service Description: Travis’ Clean Pool Service provides SMS messaging services for pool cleaning and maintenance updates.
• User Responsibilities: You agree to use our services in compliance with all applicable laws and regulations.
• Disclaimers: Our services are provided “as is” without warranties of any kind.
• Liability: Travis’ Clean Pool Service is not liable for any damages arising from the use of our services.

Opt-In Process:
To subscribe to our SMS messaging service, simply fill out our Maintenance Agreement form. By opting in, you agree to receive recurring text messages from Travis’ Clean Pool Service.

Opt-Out Instructions:
You can unsubscribe from our SMS messages at any time. To opt-out, reply with “STOP” to any message you receive from us. You will receive a confirmation message that you have been unsubscribed.

Messaging Frequency and Costs:
You can expect to receive 2 messages per week. Message and data rates may apply. Check with your mobile carrier for details.

Compliance Statements:
Travis’ Clean Pool Service complies with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA). We respect your privacy and are committed to protecting your personal information.

Support and Assistance:
If you need help with our SMS services, please contact us at 912-484-6608 or alison@traviscleanpoolservice.com. We are here to assist you with any questions or issues you may have.

Brand Transparency:
Travis’ Clean Pool Service ensures that all information provided on this website is accurate and up-to-date. Our branding and domain name match the information provided to The Campaign Registry (TCR).

Legal Basis for Processing (GDPR) We process your data based on your consent, performance of a contract, or legitimate interests.

Information Sharing We do not sell your personal information. We may share data with service providers under strict confidentiality agreements.

Data Transfers (GDPR) Data may be transferred outside the EU with appropriate safeguards to protect your privacy.

Data Security We implement technical and organizational measures to secure your data.

Consumer Rights (CCPA) You have the right to know, delete, and opt-out of the sale of your personal data. We will not discriminate against you for exercising these rights.

Data Subject Rights (GDPR) You have the right to access, rectify, erase, restrict processing, and data portability. You can also object to data processing.

Changes to Privacy Policy We may update this policy. Changes will be posted on our website.